Skip to content
  • Free Shipping • Get up to 10% off

helpyoursalon.shop/ushelpyoursalon.shop/us
  • Shop
    • Alterna
    • Joico
    • Kenra Professional
    • PRAVANA
    • Schwarzkopf Professional
    • SEXYHAIR
    • Zotos Professional
  • About HelpYourSalon
  • Sign up as Salon      
  • Cart
  • Cart

    Cart

    No products in the cart.

  • Get 5% off everything using code HelpYourSalon

FAQ

Do you have any questions regarding the Online Shop? You can find the answers to many of these questions in our FAQs.

  • Orders

    • How can I place an order?
    • What are the advantages of creating a user account?
    • How do I use a promotional code?
  • Shipping

    • How do I track my order?
    • How much will my items cost to ship? How long will they take to arrive?
    • My shipping address is too long, what should I do?
    More Questions
  • My account

    • How do I create an account?
    • Why do I need an account?
    • Why can’t I log into my account?
    • Help, I forgot my password!
  • Return process

    • Information about the right of withdrawal
    • Returns after withdrawal and in the case of complaints
    • How to return a package?

Can’t find what you are looking for ?

Contact us
  • Visa
  • American Express
  • Mastercard
  • Maestro
  • Paypal
HelpYourSalon
  • Home
  • Shop
  • About HelpYourSalon
  • Contact
  • Sign up as Salon
  • FAQ signing up as Salon
OnlineShop-Help
  • Track your order
  • Online-Shop FAQ
  • Contact
  • Methods of payment
  • Shipping Costs & Delivery
  • Cancellation Policy
Customer Account
  • My Account
  • Imprint
  • Terms & Conditions
  • Privacy Policy
  • About HelpYourSalon
  • Sign up as Salon
  • Shop
    • Alterna
    • Joico
    • Kenra Professional
    • PRAVANA
    • Schwarzkopf Professional
    • SEXYHAIR
    • Zotos Professional
  • Track your order
  • Online-Shop FAQ
  • Contact
  • Login

Login

Lost your password?

Register

A password will be sent to your email address.

Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy.

Why open an account? Why open an account? • View previous orders • Don't have to type your address again on future purchases • Earn credits in the refer a friend program